1. Parties
SELLER
| Item | Details |
|---|---|
| Registered company name | [Ticari Unvan] |
| Address | [Merkez adres] |
| MERSİS no. | 0000-0000-0000-0000 |
| Tax office / tax ID | [Vergi Dairesi] / 0000000000 |
| Phone | 0216 706 96 82 |
| Email / KEP | info@stormgarage.com.tr / [kep-adresi]@hs01.kep.tr |
BUYER: The [Full name / Company name], [Address], [Phone] and [Email] details declared at the time of the order apply.
2. Subject of the agreement
The subject of this agreement is to determine the rights and obligations of the parties with regard to the sale and delivery of the product and/or service, whose characteristics and sale price are specified below, that the BUYER has ordered electronically via the stormgarage.com.tr website belonging to the SELLER.
3. Product and payment information
| Product / service | Quantity | Unit price | Total (incl. VAT) |
|---|---|---|---|
| [Product name and variant] | [0] | [₺0] | [₺0] |
- Shipping / setup fee: [₺0]
- Payment method: [Credit card / Bank transfer / Pay in store]
- Number of instalments and instalment interest: [If applicable]
- Delivery address: [Address]
- Billing address: [Address]
The essential characteristics of the product are set out on the product page and in the Pre-contractual Information Form. Unless otherwise stated, the prices listed are sale prices including taxes.
4. Delivery
The product is delivered to the address provided by the BUYER within the period stated on the product page, provided that this does not exceed the statutory period of thirty days. For in-store pickup and delivery with setup, the place and time of delivery are agreed separately by the parties.
For pre-ordered products, the estimated delivery date is communicated at the time of the order. [The deposit amount, refund conditions and the provisions applicable in the event of delay will be added here.]
The BUYER should inspect the packaging on delivery and should either refuse a damaged package or have the carrier draw up a damage report.
5. Right of withdrawal
The BUYER has the right to withdraw from the agreement within fourteen days from the day on which the goods are delivered to the BUYER or to a third party designated by the BUYER, without giving any reason and without paying any penalty. For service contracts, this period starts on the day the contract is concluded.
Notice of withdrawal may be given by email to info@stormgarage.com.tr, via KEP to [kep-adresi]@hs01.kep.tr or in writing to [Merkez adres]. The BUYER shall return the goods to the SELLER within ten days of the notice of withdrawal.
Within fourteen days of the date on which the notice of withdrawal reaches the SELLER, the SELLER shall refund all payments collected, including the cost of delivering the goods, using the payment method the BUYER used for the purchase. For returns made with the carrier specified by the SELLER, the shipping cost is borne by the SELLER.
The BUYER is not liable for changes and deterioration that occur if the goods are used during the withdrawal period in accordance with their operation, technical specifications and instructions for use. For details, see the Returns & Exchanges page.
6. Cases in which the right of withdrawal cannot be exercised
Pursuant to Article 15 of the Distance Contracts Regulation, the right of withdrawal cannot be exercised in particular in the following cases:
- Goods prepared in line with the BUYER’s wishes or personal needs (e.g. a personalised custom build, paintwork and modifications)
- Goods whose protective elements such as packaging, tape, seal or wrapping have been opened after delivery and whose return is not appropriate for health and hygiene reasons
- Services whose performance has begun with the BUYER’s approval before the withdrawal period expires (e.g. servicing, fitting, setup)
- Other cases listed in the Regulation
7. Warranty and defective goods
The products are covered by warranty under the terms set out in the warranty certificate and on the Warranty Terms page. If the goods are defective, the BUYER may exercise the elective rights provided for in Article 11 of Law No. 6502.
8. Dispute resolution
For disputes arising from this agreement, the Consumer Arbitration Committees at the BUYER’s place of residence or at the place where the transaction was carried out have jurisdiction within the monetary limits announced each year by the Ministry of Trade; for disputes exceeding these limits, the Consumer Courts have jurisdiction within the framework of the legislation in force, including mandatory mediation as a precondition for bringing an action.
9. Entry into force
The BUYER acknowledges having read the pre-contractual information form and this agreement and having approved them electronically before confirming the order. A copy of the agreement is sent to the BUYER’s email address together with the order confirmation.